{"id":748,"date":"2026-07-27T07:05:42","date_gmt":"2026-07-27T07:05:42","guid":{"rendered":"https:\/\/wars.x-software.pl\/?page_id=748"},"modified":"2026-10-14T14:42:48","modified_gmt":"2026-10-14T14:42:48","slug":"skargi-i-reklamacje","status":"publish","type":"page","link":"https:\/\/wars.pl\/en\/skargi-i-reklamacje\/","title":{"rendered":"Complaints and claims"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"748\" class=\"elementor elementor-748\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31ebaef e-con e-atomic-element e-flexbox-base e-default-div e-8bb2331\" data-id=\"31ebaef\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"31ebaef\">\n    \t\t<div class=\"elementor-element elementor-element-3f55f2b elementor-widget elementor-widget-html\" data-id=\"3f55f2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.wars-claims-hero,\n.wars-claims-hero * {\n  box-sizing: border-box;\n}\n\n.wars-claims-hero {\n  position: relative;\n  isolation: isolate;\n  overflow: hidden;\n  width: 100%;\n  padding: clamp(65px, 7vw, 100px) 24px;\n  background:\n    radial-gradient(\n      circle at 85% 25%,\n      rgba(253, 185, 19, .12),\n      transparent 35%\n    ),\n    linear-gradient(115deg, #390008, #790014);\n  color: #fff;\n  font-family: \"Montserrat\", Arial, sans-serif;\n}\n\n.wars-claims-hero::before {\n  position: absolute;\n  top: -170px;\n  right: -110px;\n  width: 450px;\n  height: 450px;\n  border: 1px solid rgba(253, 185, 19, .18);\n  border-radius: 50%;\n  content: \"\";\n  pointer-events: none;\n}\n\n.wars-claims-hero::after {\n  position: absolute;\n  right: -35px;\n  bottom: -230px;\n  width: 450px;\n  height: 450px;\n  border: 1px solid rgba(255, 255, 255, .08);\n  border-radius: 50%;\n  content: \"\";\n  pointer-events: none;\n}\n\n.wars-claims-hero__inner {\n  position: relative;\n  z-index: 1;\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  gap: 45px;\n  width: min(1280px, 100%);\n  margin: 0 auto;\n}\n\n.wars-claims-hero__content {\n  max-width: 850px;\n  min-width: 0;\n}\n\n.wars-claims-hero__label {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n  margin-bottom: 22px;\n  color: #fdb913;\n  font-size: 11px;\n  font-weight: 800;\n  line-height: 1.5;\n  letter-spacing: .15em;\n  text-transform: uppercase;\n}\n\n.wars-claims-hero__label::before {\n  flex: none;\n  width: 36px;\n  height: 2px;\n  background: #fdb913;\n  content: \"\";\n}\n\nhtml body .wars-claims-hero h1 {\n  margin: 0 !important;\n  color: #fff !important;\n  font-family: \"Montserrat\", Arial, sans-serif !important;\n  font-size: clamp(36px, 5vw, 64px) !important;\n  font-weight: 800 !important;\n  line-height: 1.08 !important;\n  letter-spacing: -.04em !important;\n}\n\nhtml body .wars-claims-hero h1 span {\n  color: #fdb913 !important;\n  font: inherit !important;\n}\n\nhtml body .wars-claims-hero p {\n  max-width: 670px;\n  margin: 24px 0 0 !important;\n  color: rgba(255, 255, 255, .88) !important;\n  font-family: \"Montserrat\", Arial, sans-serif !important;\n  font-size: 16px !important;\n  font-weight: 400 !important;\n  line-height: 1.8 !important;\n}\n\n.wars-claims-hero__icon {\n  display: grid;\n  flex: 0 0 120px;\n  place-items: center;\n  width: 120px;\n  height: 120px;\n  border: 1px solid rgba(253, 185, 19, .25);\n  border-radius: 30px;\n  background: rgba(255, 255, 255, .05);\n  color: #fdb913;\n  transform: rotate(-6deg);\n}\n\n.wars-claims-hero .wars-claims-hero__icon svg {\n  display: block;\n  width: 58px !important;\n  height: 58px !important;\n  transform: rotate(6deg);\n}\n\n.wars-claims-hero__bottom {\n  position: absolute;\n  bottom: 0;\n  left: 0;\n  width: 100%;\n  height: 4px;\n  background: #fdb913;\n}\n\n@media (max-width: 650px) {\n  .wars-claims-hero {\n    padding: 58px 20px 62px;\n  }\n\n  .wars-claims-hero__inner {\n    gap: 20px;\n  }\n\n  .wars-claims-hero__icon {\n    display: none;\n  }\n\n  .wars-claims-hero__label {\n    margin-bottom: 18px;\n    font-size: 10px;\n  }\n\n  html body .wars-claims-hero h1 {\n    font-size: clamp(34px, 9vw, 44px) !important;\n  }\n\n  html body .wars-claims-hero p {\n    margin-top: 20px !important;\n    font-size: 15px !important;\n  }\n}\n<\/style>\n\n<section class=\"wars-claims-hero\" aria-labelledby=\"wars-claims-hero-title\">\n  <div class=\"wars-claims-hero__inner\">\n\n    <div class=\"wars-claims-hero__content\">\n      <div class=\"wars-claims-hero__label\">\n        Your opinion matters\n      <\/div>\n\n      <h1 id=\"wars-claims-hero-title\">\n        Complaints and <span>complaints<\/span>\n      <\/h1>\n\n      <p>\n        Would you like to submit a comment regarding our services? Please complete the form below and describe your concern. Provide details of the incident and your contact information so we can respond.\n      <\/p>\n    <\/div>\n\n    <div class=\"wars-claims-hero__icon\" aria-hidden=\"true\">\n      <svg viewbox=\"0 0 48 48\" fill=\"none\">\n        <path\n          d=\"M9 8h30v24H23L13 40v-8H9V8Z\"\n          stroke=\"currentColor\"\n          stroke-width=\"2\"\n          stroke-linejoin=\"round\"\n        \/>\n        <path\n          d=\"M17 17h14M17 23h10\"\n          stroke=\"currentColor\"\n          stroke-width=\"2\"\n          stroke-linecap=\"round\"\n        \/>\n      <\/svg>\n    <\/div>\n\n  <\/div>\n\n  <div class=\"wars-claims-hero__bottom\" aria-hidden=\"true\"><\/div>\n<\/section>\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-8a4eddb e-con e-atomic-element e-flexbox-base e-default-div e-8a4eddb-6c2e395\" data-id=\"8a4eddb\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"8a4eddb\">\n    \t\t<div class=\"elementor-element elementor-element-1d26652 elementor-widget elementor-widget-html\" data-id=\"1d26652\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2235-o1\" lang=\"pl-PL\" dir=\"ltr\" data-wpcf7-id=\"2235\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/748#wpcf7-f2235-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/748#wpcf7-f2235-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2235\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pl_PL\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2235-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wars-complaints\">\n\t<div class=\"wars-complaints__header\">\n\t\t<p><span class=\"wars-complaints__eyebrow\"><br \/>\nWe are at your disposal<br \/>\n<\/span>\n\t\t<\/p>\n\t\t<h2>Complaints, requests, complaints and other notifications\n\t\t<\/h2>\n\t\t<p><br \/>\nSelect the subject of your report, describe your case and provide your details<br \/>\ncontact details that will allow us to respond.\n\t\t<\/p>\n\t\t<p class=\"wars-complaints__required\"><br \/>\nFields marked * are required.\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"wars-complaints__section\">\n\t\t<h3><br \/>\n<span aria-hidden=\"true\">01<\/span><br \/>\nSubject of the report\n\t\t<\/h3>\n\t\t<div class=\"wars-complaints__field\">\n\t\t\t<p><label for=\"wars-claim-category\"><br \/>\nWhat is your report about? *<br \/>\n<\/label>\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-category\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"wars-claim-category\" aria-required=\"true\" aria-invalid=\"false\" name=\"claim-category\"><option value=\"\">Select a topic<\/option><option value=\"Automat vendingowy\">Vending machine<\/option><option value=\"Wagon gastronomiczny \/ obs\u0142uga gastronomiczna \/ MINIBAR\">Food car \/ catering service \/ MINIBAR<\/option><option value=\"Wagon sypialny lub z miejscami do le\u017cenia\">Sleeping or couchette car<\/option><option value=\"Gastronomia stacjonarna \u2014 kantyny WARS\">Stationary catering - WARS canteens<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"wars-complaints__section\">\n\t\t<h3><br \/>\n<span aria-hidden=\"true\">02<\/span><br \/>\nContact details\n\t\t<\/h3>\n\t\t<fieldset class=\"wars-complaints__choice\">\n\t\t\t<legend>Form of address\n\t\t\t<\/legend>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-salutation\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"claim-salutation\" value=\"Pan\" \/><span class=\"wpcf7-list-item-label\">You<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"claim-salutation\" value=\"Pani\" \/><span class=\"wpcf7-list-item-label\">You<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/fieldset>\n\t\t<div class=\"wars-complaints__grid\">\n\t\t\t<div class=\"wars-complaints__field\">\n\t\t\t\t<p><label for=\"wars-claim-first-name\">Name *<\/label>\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"wars-claim-first-name\" autocomplete=\"given-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claim-first-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"wars-complaints__field\">\n\t\t\t\t<p><label for=\"wars-claim-last-name\">Last name *<\/label>\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"wars-claim-last-name\" autocomplete=\"family-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claim-last-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"wars-complaints__field\">\n\t\t\t\t<p><label for=\"wars-claim-email\">Email address *<\/label>\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"wars-claim-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"claim-email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t\t<p><small>Address for confirmation of receipt of the application.<\/small>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"wars-complaints__field\">\n\t\t\t\t<p><label for=\"wars-claim-phone\">Phone number<\/label>\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" id=\"wars-claim-phone\" autocomplete=\"tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"claim-phone\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<fieldset class=\"wars-complaints__choice\">\n\t\t\t<legend><br \/>\nDo you agree to receive a response by email? *\n\t\t\t<\/legend>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-email-response\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"claim-email-response\" value=\"Tak\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"claim-email-response\" value=\"Nie \u2014 odpowied\u017a poczt\u0105\" \/><span class=\"wpcf7-list-item-label\">No - reply by mail<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/fieldset>\n\t\t<div class=\"wars-complaints__postal\">\n\t\t\t<h4>Correspondence address\n\t\t\t<\/h4>\n\t\t\t<p><br \/>\nComplete if you choose to respond by mail.<br \/>\nThe apartment number is optional.\n\t\t\t<\/p>\n\t\t\t<div class=\"wars-complaints__grid\">\n\t\t\t\t<div class=\"wars-complaints__field wars-complaints__field--full\">\n\t\t\t\t\t<p><label for=\"wars-claim-street\">Street<\/label>\n\t\t\t\t\t<\/p>\n\t\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-street\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"wars-claim-street\" autocomplete=\"address-line1\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claim-street\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"wars-complaints__field\">\n\t\t\t\t\t<p><label for=\"wars-claim-house\">House number<\/label>\n\t\t\t\t\t<\/p>\n\t\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-house\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"wars-claim-house\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claim-house\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"wars-complaints__field\">\n\t\t\t\t\t<p><label for=\"wars-claim-flat\">Apartment number<\/label>\n\t\t\t\t\t<\/p>\n\t\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-flat\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"wars-claim-flat\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claim-flat\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"wars-complaints__field\">\n\t\t\t\t\t<p><label for=\"wars-claim-postcode\">Zip code<\/label>\n\t\t\t\t\t<\/p>\n\t\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-postcode\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"wars-claim-postcode\" autocomplete=\"postal-code\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claim-postcode\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"wars-complaints__field\">\n\t\t\t\t\t<p><label for=\"wars-claim-city\">Town<\/label>\n\t\t\t\t\t<\/p>\n\t\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"wars-claim-city\" autocomplete=\"address-level2\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claim-city\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"wars-complaints__section\">\n\t\t<h3><br \/>\n<span aria-hidden=\"true\">03<\/span><br \/>\nDetails of the event\n\t\t<\/h3>\n\t\t<div class=\"wars-complaints__grid\">\n\t\t\t<div class=\"wars-complaints__field\">\n\t\t\t\t<p><label for=\"wars-claim-date\"><br \/>\nDate of event\/purchase *<br \/>\n<\/label>\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" id=\"wars-claim-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"claim-date\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"wars-complaints__field\">\n\t\t\t\t<p><label for=\"wars-claim-time\">Approximate time<\/label>\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-time\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"wars-claim-time\" aria-invalid=\"false\" placeholder=\"HH:MM\" value=\"\" type=\"text\" name=\"claim-time\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"wars-complaints__field wars-complaints__field--full\">\n\t\t\t\t<p><label for=\"wars-claim-location\"><br \/>\nMachine number \/ train number \/ canteen name *<br \/>\n<\/label>\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-location\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"wars-claim-location\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claim-location\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t\t<p><small><br \/>\nProvide data appropriate to the selected topic.<br \/>\nIn the case of a train, you can add the route and carriage number.<br \/>\n<\/small>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"wars-complaints__section\">\n\t\t<h3><br \/>\n<span aria-hidden=\"true\">04<\/span><br \/>\nRefund of payment\n\t\t<\/h3>\n\t\t<p class=\"wars-complaints__hint\"><br \/>\nComplete only if the application concerns a payment<br \/>\nand you request a refund.\n\t\t<\/p>\n\t\t<div class=\"wars-complaints__grid\">\n\t\t\t<div class=\"wars-complaints__field\">\n\t\t\t\t<p><label for=\"wars-claim-account\"><br \/>\nBank account number<br \/>\n<\/label>\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-account\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"wars-claim-account\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claim-account\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"wars-complaints__field\">\n\t\t\t\t<p><label for=\"wars-claim-amount\"><br \/>\nRefund amount and currency<br \/>\n<\/label>\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-amount\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"wars-claim-amount\" aria-invalid=\"false\" placeholder=\"e.g. PLN 15.00\" value=\"\" type=\"text\" name=\"claim-amount\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"wars-complaints__field wars-complaints__field--full\">\n\t\t\t\t<p><label for=\"wars-claim-card\"><br \/>\nLast four digits of card or VAN ID<br \/>\n<\/label>\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-card\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"wars-claim-card\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claim-card\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t\t<p><small><br \/>\nWhen paying by card, enter only the last four digits.<br \/>\nWhen paying by phone or watch, provide your ID<br \/>\nvirtual card, if available. Do not provide the full<br \/>\ncard number, CVV code or PIN.<br \/>\n<\/small>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"wars-complaints__section\">\n\t\t<h3><br \/>\n<span aria-hidden=\"true\">05<\/span><br \/>\nDescription of the report\n\t\t<\/h3>\n\t\t<div class=\"wars-complaints__field\">\n\t\t\t<p><label for=\"wars-claim-message\"><br \/>\nMessage content *<br \/>\n<\/label>\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-message\"><textarea cols=\"40\" rows=\"8\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"wars-claim-message\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Describe the incident and what your report is about.\" name=\"claim-message\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"wars-complaints__field wars-complaints__attachment\">\n\t\t\t<p><label for=\"wars-claim-file\"><br \/>\nAttachment - ticket, receipt or photo<br \/>\n<\/label>\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-file\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" id=\"wars-claim-file\" accept=\".pdf,.jpg,.jpeg,.png,.webp\" aria-invalid=\"false\" type=\"file\" name=\"claim-file\" \/><\/span>\n\t\t\t<\/p>\n\t\t\t<p><small><br \/>\nOne file, maximum 5 MB.<br \/>\nFormats: PDF, JPG, PNG, WebP.<br \/>\n<\/small>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"wars-complaints__privacy\">\n\t\t<h4>Information clause *\n\t\t<\/h4>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"claim-privacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"claim-privacy\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I accept<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<div class=\"wars-complaints__privacy-text\"\n         style=\"margin-top:16px; font-size:13px; line-height:1.75; color:#555;\">\n\t\t\t<p><br \/>\nThe administrator of personal data provided by you<br \/>\nin connection with the submitted complaint\/claim is WARS SA.<br \/>\nwith its registered office in Warsaw at Al. Jerozolimskie 56 C.<br \/>\nIf you have any questions regarding the processing of personal data<br \/>\nwe encourage you to contact the data administrator appointed by us<br \/>\ndata protection officer,<br \/>\ntel. <a href=\"tel:+48226104894\">22 610-48-94<\/a>,<br \/>\nemail address:<br \/>\n<a href=\"mailto:iodo@wars.pl\">iodo@wars.pl<\/a>.\n\t\t\t<\/p>\n\t\t\t<p><br \/>\nYour personal data is processed for the purpose of proper<br \/>\nservice in connection with the reported case. The scope of data includes<br \/>\ndata provided in the content of the complaint\/claim\/application.<br \/>\nThe legal basis for processing is: Article 6(1)(a)<br \/>\nand letter c of the Regulation of the European Parliament and of the Council (EU)<br \/>\n2016\/679 of 27 April 2016 on the protection of persons<br \/>\nindividuals in connection with the processing of personal data<br \/>\nand on the free movement of such data and repealing<br \/>\nDirective 95\/46\/EC.\n\t\t\t<\/p>\n\t\t\t<p><br \/>\nThe processing period of the provided personal data is 5 years,<br \/>\nin connection with any possible claims being pursued through legal proceedings<br \/>\ncourt proceedings. You have the right to withdraw<br \/>\nconsent, to request access to personal data and their rectification,<br \/>\ndeletion, restriction of their processing, their transfer<br \/>\nor object to their processing.\n\t\t\t<\/p>\n\t\t\t<p><br \/>\nPersons without full legal capacity<br \/>\nare required to obtain prior consent from parents or<br \/>\nlegal guardians. You have the right to file a complaint<br \/>\nto the supervisory authority competent for data processing.\n\t\t\t<\/p>\n\t\t\t<p><br \/>\nI consent to the processing of my personal data for the purpose<br \/>\nconsideration of this application by &quot;WARS SA&quot;\u201e<br \/>\nand, if necessary, to make it available to the appropriate<br \/>\nthe subject of my personal data for the purpose of considering this<br \/>\nnotification by the competent entity.\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"wars-complaints__actions\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner wars-complaints__button\" type=\"submit\" value=\"Submit a request \u2192\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Twoja opinia ma znaczenie Skargi i reklamacje Chcesz zg\u0142osi\u0107 uwagi dotycz\u0105ce naszych us\u0142ug? Wype\u0142nij formularz poni\u017cej i opisz swoj\u0105 spraw\u0119. Podaj szczeg\u00f3\u0142y zdarzenia oraz dane kontaktowe, kt\u00f3re pozwol\u0105 nam udzieli\u0107 odpowiedzi.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-748","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wars.pl\/en\/wp-json\/wp\/v2\/pages\/748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wars.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wars.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wars.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wars.pl\/en\/wp-json\/wp\/v2\/comments?post=748"}],"version-history":[{"count":13,"href":"https:\/\/wars.pl\/en\/wp-json\/wp\/v2\/pages\/748\/revisions"}],"predecessor-version":[{"id":2249,"href":"https:\/\/wars.pl\/en\/wp-json\/wp\/v2\/pages\/748\/revisions\/2249"}],"wp:attachment":[{"href":"https:\/\/wars.pl\/en\/wp-json\/wp\/v2\/media?parent=748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}